Privacy policy

Last Updated: Jan 1, 2025

Woo & Co., Inc. (hereafter, “Woo & Co.,” “we,” “us,” or “our”) is committed to protecting the privacy of our users—specifically, those individuals who browse and use Woo & Co. websites, including www.flexfithouse.com and its sub-domains (collectively, "Website"), as well as Woo & Co. online tools and applications (collectively referred to as the "Service"). We collect information through the Service in order to enhance your experience and effectively communicate with you regarding the products and services offered by Woo & Co.

As an authorized dealer of Flexfit LLC, Woo & Co. specializes in providing high-quality headwear to embroidery service providers, promotional goods dealers, merchandisers, specialty retailers, and emerging brands. Your privacy is a priority in every aspect of our customer relationship.

Please note that Woo & Co. is not responsible for the privacy practices of any third-party websites linked to or from our Service. You should review the privacy policies of any third-party websites before providing them with personal information.

Woo & Co. reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page. By using our Service, you agree to the terms of the current Privacy Policy.

Information We Collect

To use certain features of our Service, you may need to create an account. We may collect the following Personal Information:

• Name

• Mailing address

• Email address

• Phone number

• Payment information (e.g., credit card details, maintained securely and encrypted)

You can choose whether or not to provide certain information; however, failing to do so may limit your access to some features of the Service.

We also collect Non-Personally Identifiable Information (e.g., browser type, IP address, location, time zone) through cookies and other tracking tools. This data helps us improve the quality and performance of our Service.

Cookies and Tracking

We use cookies to store user preferences and monitor usage trends. Most browsers accept cookies by default but can be adjusted to refuse them. Some features of our Service may not function properly if cookies are disabled.

How We Use Your Information

We use Personal and Non-Personally Identifiable Information to:

• Fulfill orders and provide services

• Communicate with you about your account

• Troubleshoot issues and improve our Service

• Comply with legal obligations

• Sharing Your Information

We may share your information with:

• Authorized third-party service providers (e.g., for order fulfillment, payment processing)

• Affiliates with whom we collaborate

• Legal authorities when required

• Successors in case of a merger or acquisition

• Account Access and User Preferences

Registered users can update their profile and notification preferences by logging into their account.

Security Measures

We take industry-standard measures to protect your data, including encryption and restricted access protocols. However, we cannot guarantee 100% security and recommend that you safeguard your account credentials.

Children’s Privacy

Woo & Co. does not knowingly collect data from individuals under 18 years of age. If we become aware of such collection, we will delete the information.

International Users

Our servers are based in the United States. By using our Service, international users consent to the transfer and processing of their data in the U.S., in accordance with this Privacy Policy.

For any questions regarding this Privacy Policy or your interactions with Woo & Co., please email us at admin@flexfithouse.com or write to:

Woo & Co., Inc.
4852 E. La Palma Ave
Anaheim, CA 92807 USA